Unfortunately we do not offer cash refunds on items purchased, however we can offer you a store credit.
Any returned item must be in perfect condition with no damage to the item or the packaging. Goods must be in their original packaging particularly for change of mind returns.
Return postage will be at the buyers expense unless stated otherwise.
Please note: a restocking fee of 30% will be applicable on change of mind returns for bulky items. This amount will cover the reasonable costs of ordering stock in for you, as ordered items unfortunately cannot be returned to the manufacturer.
In the occurrence of a faulty item please report it to us within 7 days of your purchase date or receiving your order. We will always endeavour to offer a replacement however in the rare occasion that we are unable to supply a replacement, a store credit (in some cases a refund) will be issued.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Sale items (if applicable): Unfortunately sale items cannot be returned, exchanged or refunded.