Product images are for illustration purposes only and may differ from the actual product.
You should expect colour, grain and other natural imperfections and variations on natural timber pieces, which is what gives them a unique charm. These will not be considered damaged pieces.
It is not possible to request a certain colour as all pieces come in their own individual colour and finish. No two pieces will ever be the same.
With solid timber pieces, we can never guarantee 100% that split/cracks will not occur.